Next-Generation Smart Healthcare Ecosystem

Abstract

The proposed Integrated Hospital Management System (IHMS), branded HEALTRACK, is an intelligent healthcare solution that enables patients to enter symptoms and automatically detects their location to suggest nearby hospitals with appropriate specialists using GPS and specialization mapping, ensuring timely treatment. The system includes a Hospital Queue Management System (HQMS) that reduces waiting time and overcrowding by generating digital tokens and providing real-time queue tracking across dashboards and mobile devices. An MDR (Multi-Drug Resistant) Risk Dashboard analyzes uploaded lab reports to calculate risk levels and categorizes patients using color codes (Red, Yellow, Green) for effective infection control. Additionally, an AI-powered Medical Explanation Assistant uses Natural Language Processing (NLP) to convert complex prescriptions and lab reports into simple, patient-friendly explanations, without replacing professional medical advice. The system also features voice assistance and multilingual support, improving accessibility for illiterate and visually challenged users. HEALTRACK integrates a Universal Health Tokenization System to maintain continuity of care across hospitals. Overall, IHMS enhances hospital efficiency, patient engagement, and healthcare accessibility through a comprehensive and user-friendly approach.