MECH IT -- Mechanic Booking Platform

Abstract

MECH-IT is a mobile-based mechanic booking platform developed to provide quick and reliable roadside assistance to vehicle owners during sudden breakdowns and emergency situations. The system connects customers with nearby mechanics in real time using location-based service matching and role-based access control. Customers can describe vehicle issues, search for available mechanics, and book services instantly, while mechanics can manage service requests, update availability, and respond efficiently. The application integrates an AI-based chatbot to offer instant guidance, answer common queries, and assist users in identifying vehicle problems. By combining real-time booking, automated support, and direct communication, MECH-IT reduces response time, enhances user safety, and provides a dependable and user-friendly roadside assistance solution.