Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA) Methods for Intermediate Public Transport System in Imphal, Manipur. International Research Journal on Advanced Engineering Hub (IRJAEH), [S. l.], v. 2, n. 03, p. 416–424, 2024. DOI: 10.47392/IRJAEH.2024.0061. Disponível em: https://irjaeh.com/index.php/journal/article/view/77.. Acesso em: 18 aug. 2026.